FAQs

We provide customer support for product inquiries, order issues, and delivery updates via email or phone.

Some items may ship separately due to availability or packaging. The remaining products will arrive shortly.

Contact customer support immediately with photos of the damaged baked goods, and we’ll arrange a replacement or refund.

Exchanges are possible only if the wrong product was delivered. Perishable items cannot be returned once opened.

Ensure the code is valid, not expired, and meets minimum order requirements. If issues persist, reach out to support, care@bakeowell.com.

Yes, expedited delivery options are available at checkout for faster delivery of cakes, breads, and other baked items, mail us at care@bakeowell.com for further queries.